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Frequently Asked Questions.

Do you have a question regarding RadSamp? Let us know, email: rdowns@radix.co.uk

I get an error message 'Automation Error' when starting RadSamp
There is a very slight delay when playing samples and/or an extra click at the start of samples


I get an error message 'Automation Error' when starting RadSamp

This is usually caused by one of two problems:

  1. Not all the multimedia components are installed in Windows
  2. The sound hardware is not installed or functioning correctly

In the first case, un-install RadSamp and using Control Panel -> Add/Remove Programs -> Windows Setup select all multimedia components and install.  This will probably prompt for the Windows 98 CD or installation files directory.  When installed, reboot and re-install RadSamp.

The error can also occur when the sound hardware is not installed or functioning correctly. This has been observed on some Laptop systems when the hardware configuration has changed (e.g. a PCMCIA card has been installed or removed) and not all the hardware is subsequently installed when rebooted.  As a basic check - note whether the Windows startup sound plays (if enabled) and if the Windows volume control icon (the speaker near the clock) is displayed.  If the sound hardware is not detected, the icon is not displayed.
FAQ


There is a very slight delay when playing samples and/or an extra click at the start of samples

This has been observed in the following situations:

  1. USB audio hardware
  2. Windows 2000 with a conventional sound card

Both of the above appear to be caused by the internal operation of the Windows DirectX processing.  RadSamp usually plays instantly, but with some audio hardware combinations Windows stops the audio output processing when no sounds are playing.  This causes a very slight delay when starting playing any sound sample.  In addition, some data may remain in the sound buffer from the previous sample which is then heard when the next sample is played - this sounds like a brief click at the start of a sample.

In order to address this, RadSamp (Full version) has an option to loop a silent sample continuously, while running RadSamp.  This is currently being tested on various platforms to ensure the problem described does not occur.
FAQ

 

 

 
 

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